Warranty and service
BestQuímica handles the warranty of Rupes tools in Portugal: diagnosis, repair with original parts and referral to the official service centre when needed. Tell us the model and the serial number and we handle the rest.
Tool maintenance
What the manufacturer asks so the polishers last: clean air intakes, a backing plate in good condition and batteries stored properly.
Clean the pad after every panel with the AirJet or the Claw, with the machine running slowly; change pad when it saturates. At the end of the day wash in warm water, squeeze without twisting and dry hook-and-loop side up, away from the sun.
Shake compounds before use and close the bottle well. Before protecting, remove the compound oils with Reveal and inspect with the LL200: what you cannot see there shows up in the sun.
Blow out the air intakes at the end of the day, check the hook-and-loop and the rim of the PrecisionPro plate every three months and store the machines hanging. iBrid batteries are stored half charged, away from heat.
Indicative intervals for normal professional use. Under heavy use, shorten them.
Warranty and service
Original backing plates, pads and compounds compatible with each machine. For other parts, use the form.
Service request
Give us the model, the serial number (label on the machine) and what happens. We reply within 1 business day.
